VideoAsk

What is VideoAsk

VideoAsk is an interactive video platform created by Typeform. Its main purpose is to make online communication more personal and human. Instead of using standard text-based forms or emails, VideoAsk allows businesses to use video to ask questions and collect responses. Users can record a video message, and their audience can reply with video, audio, or text. This tool is designed for various business functions, including recruitment, sales, marketing, and customer feedback. It helps to build stronger relationships with customers and candidates by adding a face-to-face element to digital interactions. VideoAsk is part of the Typeform product family, a company known for its user-friendly and beautifully designed online forms, headquartered in Barcelona, Spain.

VideoAsk Features

• Interactive Video Conversations: Create multi-step video funnels where you ask questions and users choose their path, creating a dynamic conversation.
• Multiple Response Types: Collect responses from your audience in various formats, including video, audio, text, multiple-choice, and calendar scheduling.
• Video Forms: Replace traditional forms with engaging video forms to capture leads, gather feedback, and conduct surveys in a more personal way.
• Asynchronous Video Interviews: Streamline recruitment by sending video questions to candidates, who can record their answers on their own time. This saves scheduling time for initial screenings.
• AI-Powered Video Chatbot: Automate conversations with an AI chatbot that can interact with website visitors, qualify leads, and answer common questions using video.
• Screen Sharing: Record your screen to create tutorials, product demos, or provide detailed explanations within your videoasks.
• Conditional Logic: Build smart video funnels that show different questions based on the respondent's previous answers, making the experience more relevant.
• Easy Sharing and Embedding: Share your videoask with a simple link or embed it directly onto your website or in an email, making it easy to reach your audience.
• Contact Management: All responses and contact information are stored in an organized inbox, where you can tag, filter, and reply to respondents.

VideoAsk Pricing Plans

VideoAsk offers several pricing tiers to fit different needs. The plans are structured based on the amount of video or audio processing minutes included per month.

• The Start plan is designed for individuals or small projects, offering a limited number of processing minutes and core features.
• The Grow plan is suitable for small businesses and teams that need more processing minutes, more user seats, and advanced features like custom branding and conditional logic.
• The Brand plan is for larger companies that require a high volume of video processing, advanced analytics, custom domains, and priority support. It includes everything from the Grow plan plus more customization options.

VideoAsk Free Plan

Yes, VideoAsk offers a free plan. This plan is a good way to start using the platform and understand its capabilities. The free plan typically includes a limited number of video processing minutes per month and allows you to collect a certain number of responses. It comes with all the basic features needed to create and share a videoask. However, videoasks created on the free plan will have VideoAsk branding.

How to use VideoAsk

Getting started with VideoAsk is a simple process. Here is a typical workflow:

1. Record Your First Video: Log in to your account and click to create a new videoask. You can record a video directly in the app using your webcam or upload a pre-recorded video file.
2. Choose Answer Types: Decide how you want your audience to respond. You can select from options like video, audio, text, multiple choice, or even a calendar for booking meetings.
3. Build Your Flow: If you want to ask multiple questions, you can add more steps. Use conditional logic to direct users to different questions based on their answers, creating a personalized path.
4. Customize the Look: Adjust the colors and add your logo (on paid plans) to match your brand identity.
5. Share Your VideoAsk: Once you are finished, you can share it using a direct link, embed it on your website as a widget, or send it in an email.
6. Review Responses: As responses come in, you can view them in your VideoAsk inbox. From there, you can watch the videos, read the text, and reply directly to continue the conversation.

Pros and Cons of VideoAsk

Pros:

• High Engagement: Video is more personal and engaging than text, leading to higher response rates.
• Personal Connection: It helps build a human connection with leads, customers, and candidates at scale.
• Versatile Use Cases: Useful for sales, marketing, recruitment, and customer support.
• Easy to Use: The interface is intuitive and does not require any coding skills to build a video funnel.
• Integrations: Connects with many other tools through Zapier and direct integrations.

Cons:

• Time for Respondents: Answering with video can take more time and effort for the user compared to a simple text form.
• Processing Limits: The video processing minutes on lower-tier plans can be used up quickly.
• Not for All Audiences: Some users may be hesitant to record a video of themselves.
• Internet Connection Dependent: Both the creator and respondent need a stable internet connection for a good experience.

VideoAsk integrations

VideoAsk integrates with many popular applications to automate workflows. The primary way to connect is through Zapier, which opens up connections to over 1,500 apps.

• Zapier: Connect VideoAsk to thousands of other tools like Google Sheets, Mailchimp, or Trello to automate tasks. For example, you can automatically add a new lead from a videoask to a Google Sheet.
• HubSpot: Send leads and contact information collected through VideoAsk directly to your HubSpot CRM.
• Salesforce: Integrate with Salesforce to create or update leads and contacts from videoask responses.
• Calendly: Allow respondents to book meetings directly within the videoask flow by embedding your Calendly scheduler.
• Slack: Receive notifications in a Slack channel whenever you get a new response to your videoask.
• Google Analytics & Facebook Pixel: Track interactions and conversions by integrating with these analytics platforms.

VideoAsk Alternatives

• Tolstoy: A strong competitor focused on creating interactive, shoppable videos for e-commerce and marketing. It is very similar to VideoAsk in its conversational approach.
• Vidyard: A video platform primarily for sales and marketing teams. It focuses on video hosting, screen recording, and tracking viewer engagement but has less emphasis on the two-way conversational aspect.
• Loom: A popular tool for screen and camera recording, mainly used for asynchronous communication within teams and for customer support. It is more for sending one-way video messages than collecting responses.
• Vocal Video: A platform designed to collect and produce customer testimonial videos at scale. It guides users through the recording process to create professional-looking video reviews.
• Bonjoro: Helps create and send personalized videos to new leads and customers to build relationships. It is focused on one-to-one video messaging rather than automated funnels.

VideoAsk API

Yes, VideoAsk provides a developer API that allows you to build custom integrations and automate workflows. You can use the API to manage contacts, retrieve responses, and interact with your videoasks programmatically.

To get your API key, you need to log in to your VideoAsk account, go to your Settings, and find the Developers or API section. There, you can generate a new API token. The developer documentation is available on the Typeform developer portal.

Here is a simple example using cURL to fetch your videoasks:

curl https://api.videoask.com/forms \
  -H 'Authorization: Bearer YOUR_API_TOKEN' \
  -H 'Organization-Id: YOUR_ORGANIZATION_ID'

Replace YOUR_API_TOKEN and YOUR_ORGANIZATION_ID with your actual credentials.

VideoAsk Affiliate program

VideoAsk is part of the Typeform Partner Program. This program allows you to earn a commission by referring new customers to VideoAsk or Typeform. As a partner, you typically receive a percentage of the revenue from the subscriptions of the customers you refer. The commission is usually recurring for a specific period.

To join, you need to apply on the Typeform Partner Program page. They will review your application to see if you are a good fit. Once approved, you will get a unique referral link and access to a dashboard to track your clicks, referrals, and earnings. Payments are generally made on a regular schedule, for example, monthly, once you reach a minimum payout threshold.