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Sleekplan

Collect user feedback with voting boards, share public roadmaps, announce updates with a changelog, and measure satisfaction with CSAT & NPS surveys.

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What is Sleekplan

Sleekplan is a complete software solution designed to help businesses manage user feedback. Its main purpose is to provide a central place for collecting, discussing, and prioritizing ideas from customers. The platform combines several tools into one system, including feedback boards where users can suggest and vote on features, public roadmaps to show what is being worked on, a changelog to announce updates, and surveys to measure customer satisfaction. Sleekplan was created for product managers, SaaS companies, and web application developers who want to build products that their customers truly need. It helps to close the loop between receiving a user's idea and releasing the final feature.

Sleekplan Features

Sleekplan offers a set of connected features to manage the entire feedback lifecycle.

  • Feedback Boards: Create a space for your users to submit feature requests, report bugs, or share ideas. Other users can vote and comment on submissions, which helps you see what is most important to your community.
  • Product Roadmap: Share your product plans with your users. You can create a visual roadmap to show which features are planned, in progress, and completed. This creates transparency and manages user expectations.
  • Changelog: Keep your users informed about new features, improvements, and bug fixes. The changelog can be published as a standalone page or inside an embeddable widget.
  • Satisfaction Surveys: Measure user happiness with popular metrics. You can send Customer Satisfaction (CSAT) and Net Promoter Score (NPS®) surveys to get direct feedback on user experience.
  • Embeddable Widget: Integrate Sleekplan directly into your website or web application. The widget allows users to give feedback, view the roadmap, and see the changelog without leaving your site.
  • User Segmentation: Analyze feedback based on user data. You can segment feedback by user attributes like their subscription plan or company size to make better product decisions.
  • Customization: Match the look and feel of your brand. Sleekplan allows for custom domains, colors, and logos to provide a seamless experience for your users.
  • Internal Comments & Tags: Organize feedback internally. Your team can add private comments and tags to submissions for better collaboration and categorization.

Sleekplan Pricing Plans

Sleekplan provides several pricing tiers to fit different business sizes and needs. The plans are structured to scale as your company grows.

  • Starter Plan: This plan is designed for individuals or small startups just beginning to collect user feedback. It typically includes core features like the feedback board and changelog but with limits on the number of team members or tracked users.
  • Business Plan: Aimed at growing companies, this tier offers more capacity and advanced features. It usually includes everything in the Starter Plan, plus features like roadmaps, user segmentation, and more customization options.
  • Enterprise Plan: This is the most comprehensive plan for large organizations. It includes all available features, premium support, advanced security options like Single Sign-On (SSO), and custom service level agreements (SLAs).

Sleekplan Free Plan

Sleekplan does not offer a permanently free plan. However, it provides a 30-day free trial for new users to test the platform. The trial typically gives access to all the features of a premium plan, allowing you to explore the full functionality of the feedback boards, roadmap, changelog, and surveys. A credit card is not required to start the trial.

How to use Sleekplan

Getting started with Sleekplan is a direct process. Here is a typical workflow:

  1. Sign Up: Create an account on the Sleekplan website. You will start with a free trial.
  2. Set Up Your Board: Go to your dashboard and create your first feedback board. You can customize its name, appearance, and settings to match your brand.
  3. Install the Widget: Copy the provided code snippet and paste it into your website or web application's HTML. This will add the Sleekplan widget to your site.
  4. Collect Feedback: Announce the new feedback board to your users. They can now start submitting ideas, bug reports, and feature requests through the widget or a dedicated feedback page.
  5. Prioritize and Plan: Review the submissions on your feedback board. Use the votes and comments to understand which requests are most popular. Move the prioritized items to your product roadmap to inform users about your plans.
  6. Update Your Changelog: When you release a new feature or fix, create an entry in your changelog. This will notify users who subscribed to updates.
  7. Measure Satisfaction: Use the survey feature to send out CSAT or NPS polls to get a clear measure of how your users feel about your product.

Pros and Cons of Sleekplan

Pros:

  • All-In-One Solution: It combines feedback collection, roadmap, changelog, and surveys in a single tool, which simplifies workflows.
  • Easy Integration: The embeddable widget makes it simple to add to any website or web app without disrupting the user experience.
  • Good User Engagement: Features like voting and commenting encourage users to participate in the product development process.
  • Clean User Interface: The platform is well-designed and easy for both administrators and end-users to navigate.

Cons:

  • No Free Forever Plan: The lack of a free plan may be a barrier for very small projects or hobbyists.
  • Can be Complex for Simple Needs: If you only need a basic contact form, the full feature set might be more than necessary.
  • Limited Advanced Analytics: While it covers feedback well, it may not have the deep analytical capabilities of dedicated product analytics tools.

Sleekplan integrations

Sleekplan connects with various tools to streamline your workflow. Key integrations include:

  • Slack: Get real-time notifications about new feedback and comments directly in your Slack channels.
  • Jira: Push feedback from Sleekplan to your Jira projects to create issues for your development team.
  • Intercom: Allow users to submit feedback directly from the Intercom messenger.
  • Zapier: Connect Sleekplan to thousands of other applications to automate tasks and data transfer.
  • Trello: Create Trello cards from feedback submissions to manage them within your project boards.
  • ClickUp: Integrate with ClickUp to turn user feedback into actionable tasks for your team.

Sleekplan Alternatives

  • Canny.io: A very popular alternative that also offers feedback boards, roadmaps, and changelogs. Canny is known for its clean design and is a direct competitor.
  • UserVoice: An enterprise-focused feedback management tool. It offers more advanced analytics and is often used by larger corporations, but it comes at a higher price point.
  • Productboard: A comprehensive product management platform. While it collects feedback, its main strength is in linking that feedback to product strategy, prioritization, and roadmapping.
  • Nolt.io: A simpler and more lightweight tool for collecting user feedback. It is a good option for those who need a straightforward feature voting board without many extra features.
  • Upvoty: Another all-in-one feedback tool that provides feedback boards, roadmaps, and a changelog. It is known for its user-friendly interface and competitive pricing.

Sleekplan API

Yes, Sleekplan provides a REST API for developers. The API allows you to programmatically interact with your Sleekplan data, such as retrieving feedback, creating new posts, or managing users. This is useful for building custom integrations or automating workflows.

To use the API, you need to generate an API key from your Sleekplan account settings, usually in a section labeled "API" or "Developer".

Here is a basic example of how to fetch feedback posts using a curl command:

curl -X GET 'https://api.sleekplan.com/v1/feedback/posts' \
-H 'Authorization: Bearer YOUR_API_KEY' \
-H 'Content-Type: application/json'

For complete documentation, you should visit the developer section on the Sleekplan website.

Sleekplan Affiliate program

Sleekplan offers a partner program for those who want to promote the tool. As a partner, you can earn a recurring commission for every new customer you refer. The commission is typically a percentage of the subscription fee paid by the referred customer for a specific period, such as the first year.

To join, you usually need to apply through the "Partner" or "Affiliate" page on their website. Once your application is approved, you will receive a unique referral link and access to a dashboard to track your clicks, referrals, and earnings. Payments are generally made through services like PayPal on a monthly basis after you reach a minimum payout threshold.

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Sleekplan: The complete user feedback loop for your product. – Saasprofile