NiceJob

What is NiceJob

NiceJob is a reputation marketing software designed for local and service-based businesses. Its main purpose is to help businesses get more customer reviews, manage their online reputation, and use that reputation to attract more sales. The platform automates the process of asking customers for reviews on sites like Google and Facebook. It also helps generate referrals and create social media content from positive reviews. NiceJob was founded by Lars Kristensen and is headquartered in London, Ontario, Canada. The company focuses on providing an easy-to-use tool for business owners who may not have a large marketing team.

NiceJob Features

NiceJob offers several features to help businesses grow their reputation and sales.

• Automated Review Generation: The software automatically sends review invitations to your customers through email and SMS. This helps you get more reviews on important platforms without manual work.
• Referral Management: It includes a system to ask your happy customers for referrals. This helps you get new leads from your existing customer base.
• Social Proof Widgets: You can add widgets to your website that show your latest reviews, recent customer bookings, and purchases. This builds trust with website visitors and can increase conversions.
• 'Sites' Website Builder: NiceJob offers a service to build a conversion-focused website for your business. These websites are designed to showcase your reviews and encourage visitors to become customers.
• Customer Insights: The platform provides feedback and data from your customers. This helps you understand what you are doing well and where you can improve your service.
• Social Media Automation: It can automatically share your best reviews as posts on your social media pages, keeping your profiles active with positive content.

NiceJob Pricing Plans

NiceJob typically offers a couple of pricing plans to fit different business needs. Specific prices are not listed, but the plans are structured based on features.

• Standard Plan: This plan usually includes the core features for review generation. It offers automated review requests via email and SMS, review monitoring, and social media sharing. This plan is ideal for small businesses that want to start building their online reputation.
• Growth Plan: This plan includes all features from the Standard plan, plus the 'Sites' website builder, social proof widgets, and referral management tools. It is designed for businesses that want a complete solution to use their reputation to actively grow sales and leads.

NiceJob Free Plan

NiceJob does not have a permanent free plan. However, they offer a 14-day free trial for new users. The trial provides full access to the platform's features, allowing businesses to test the software completely. A credit card is not required to start the trial, making it easy to try without commitment.

How to use NiceJob

Getting started with NiceJob is a simple process.

1. Sign Up: Begin by signing up for the 14-day free trial on their website.
2. Connect Accounts: Link your business profiles, such as your Google Business Profile and Facebook page, to the NiceJob dashboard.
3. Import Customers: Add your past and current customers' contact information (name, email, phone number) to the platform. You can often connect it to your invoicing software for automatic imports.
4. Launch a Campaign: Start a review request campaign. NiceJob will then automatically send messages to your customers asking for a review.
5. Add Widgets: Copy the code for the social proof widgets and add it to your website to display your new reviews.
6. Monitor Progress: Use the dashboard to track your new reviews, see customer feedback, and monitor your online reputation score.

Pros and Cons of NiceJob

Here are some of the advantages and disadvantages of using NiceJob.

Pros:

• Very easy to use: The platform is designed to be simple and requires little technical skill.
• Effective automation: It successfully automates the review collection process, saving a lot of time.
• Good customer support: Users often report that the support team is helpful and responsive.
• All-in-one solution: It combines reviews, referrals, and a website builder in one platform.
• No-credit-card trial: The free trial is easy to access and risk-free.

Cons:

• Pricing: The cost may be a bit high for very small businesses or solo entrepreneurs with tight budgets.
• Limited Customization: The templates for review requests have limited options for customization.
• Focus on Service Businesses: While versatile, its features are most beneficial for local service-based companies.

NiceJob integrations

NiceJob integrates with many popular business applications to automate workflows. This allows the system to automatically trigger a review request when a job is marked as complete in another software.

• QuickBooks Online integration: Automatically sends review invites to customers after they pay an invoice.
• Jobber integration: Connects with this field service software to request reviews after a job is finished.
• Housecall Pro integration: Works with this home service software to streamline review collection.
• Zapier integration: Allows you to connect NiceJob to thousands of other apps to create custom automations.

NiceJob Alternatives

If NiceJob is not the right fit, here are some alternatives:

• Podium: A broader communication platform that includes reviews, webchat, and text marketing. It is generally more expensive and suited for businesses that want a complete customer interaction tool.
• Birdeye: An all-in-one experience marketing platform that offers reviews, listings, and surveys. It is often used by larger businesses or franchises with multiple locations.
• ReviewTrackers: Focuses heavily on review monitoring and analytics across many sites. It is a strong choice for businesses that need deep insights into customer feedback, especially across many locations.
• Grade.us: A comprehensive reputation management tool that offers review generation, monitoring, and marketing. It provides more white-label options for marketing agencies.

NiceJob API

Yes, NiceJob provides a developer API. This allows businesses and developers to build custom integrations and connect NiceJob's features with other software systems. The API can be used to add contacts, trigger review invitations, and retrieve review data.

To get an API key, you typically need to be a paying customer. The key can usually be generated from the settings or developer section of your NiceJob account dashboard.

Here is a simple example of how you might add a person to a review campaign using the API (this is a general example):

const fetch = require('node-fetch');

const apiKey = 'YOUR_API_KEY';
const campaignId = 'YOUR_CAMPAIGN_ID';

const customerData = {
  name: 'John Doe',
  email: 'john.doe@example.com',
  phone: '15551234567'
};

fetch(`https://api.nicejob.co/v1/campaigns/${campaignId}/people`, {
  method: 'POST',
  headers: {
    'Authorization': `Bearer ${apiKey}`,
    'Content-Type': 'application/json'
  },
  body: JSON.stringify(customerData)
})
.then(res => res.json())
.then(json => console.log(json))
.catch(err => console.error('Error:', err));

For detailed documentation, developers should visit the official NiceJob developer portal or contact their support.

NiceJob Affiliate program

NiceJob has a Partner Program that functions like an affiliate or reseller program. It is designed for marketing agencies, consultants, and other businesses that serve local clients. Partners can offer NiceJob's services to their own customers.

Partners typically receive a commission, which is often a recurring percentage of the subscription fee for each client they refer. The program also provides partners with resources, training, and support to help them succeed. To join, you can apply through the 'Partners' section on the NiceJob website. After applying, their partner team will likely contact you to discuss the details and get you started.