ChikPea

What is ChikPea

ChikPea is a comprehensive Subscriber Relationship Management (SRM) and Quote-to-Cash (QTC) platform built natively on Salesforce. Its main purpose is to manage the entire customer lifecycle for businesses with complex service delivery and monetization needs. The platform combines tools for quoting, contract management, service delivery, subscription billing, and payments into a single, connected system. ChikPea is designed for industries such as Telecom, SaaS, Media Distribution, and Life Sciences, where standard sales and billing processes are often not enough. It helps companies automate their operations, from generating a price quote to recognizing revenue, making the process more efficient and accurate.

ChikPea Features

ChikPea offers a suite of features to manage the subscriber journey from start to finish.

• CPQ Configurator: A Configure, Price, Quote tool designed to be fast and easy to set up. It allows sales teams to quickly create accurate and complex quotes for customers without long development cycles.
• Telecom Order Management: A specialized solution for the telecom industry to manage orders, reduce operational costs, and improve revenue streams.
• Subscription Billing: Manages various billing models, including SaaS, PaaS, and utility-based services. It can handle complex scenarios like A/B testing for pricing, change management, and collections.
• Project and Service Delivery Management: Includes tools for project creation, resource management, and tracking profitability. Users can compare chargeable costs versus actual costs and billable hours.
• Contract Management: Manages customer contracts, including amendments and change control, ensuring all terms are tracked and executed correctly.
• Payments and Collections: Automates the payment collection process and manages dunning for overdue accounts to improve cash flow.
• Profit Analysis: Provides insights into project and service profitability, helping businesses make more accurate estimations for future work.

ChikPea Pricing Plans

ChikPea offers pricing plans tailored to the size and needs of different businesses. The company emphasizes a model that does not charge a revenue share, meaning your costs do not increase as your revenue grows. The plans are typically structured in tiers.

• Starter Plan: Designed for smaller businesses or teams just beginning to automate their quote-to-cash process. It includes core CPQ and billing features.
• Professional Plan: Suited for growing companies that require more advanced features, such as complex billing rules, project management, and deeper analytics.
• Enterprise Plan: A comprehensive solution for large organizations with complex operational needs. This plan offers the full suite of features, dedicated support, and extensive customization options to fit specific industry requirements.

ChikPea Free Plan

ChikPea does not